Basic Assistance Directory

National Debtline is a free, confidential service dedicated to helping individuals manage their personal debts. With a focus on helping individuals regain control of their finances, they offer practical advice on budgeting, debt management, and dealing with creditors. Their service includes an extensive online resource hub, budgeting tools, and personalised support over the phone.

StepChange is one of the UK’s leading debt charities, offering expert advice and practical solutions to help individuals resolve their personal debt issues. They provide a range of services, from tailored Debt Management Plans (DMPs) to advice on bankruptcy and Individual Voluntary Arrangements (IVAs). StepChange’s whole-situation approach ensures that individuals receive both immediate help and long-term strategies to improve their financial well-being.

MoneyHelper is a government-backed service offering free, impartial advice on managing money, debt, and pensions. With a wide range of tools and calculators, MoneyHelper assists individuals in making informed financial decisions, whether they’re planning for retirement, dealing with debt, or managing everyday expenses. Their comprehensive online guides, coupled with expert phone support, ensure that everyone can access clear and practical advice.

LawWorks is a national organisation that connects individuals in need with solicitors and barristers who offer free legal advice through pro bono services. They assist with a variety of legal issues, including housing, employment, and debt, ensuring that everyone has access to justice, regardless of their financial situation. LawWorks also supports charities and not-for-profit organisations, offering them free legal assistance.

Citizens Advice is a nationwide service providing free, independent, and confidential advice on a wide range of topics, including legal issues, benefits, employment, and housing. Their local branches offer in-person assistance, while their comprehensive website provides a wealth of information and self-help tools. Citizens Advice is a key resource for individuals seeking guidance on their rights and the best steps to take in resolving personal challenges.

Greater Manchester Immigration Aid Unit (GMIAU) provides free immigration advice and legal representation to refugees, asylum seekers, and vulnerable individuals in Greater Manchester and Merseyside. Their team of legal experts offers support with asylum claims, refugee status applications, and other complex immigration issues. GMIAU plays a vital role in helping vulnerable people navigate the immigration system and secure their legal rights.

The Equality Advisory Support Service (EASS) offers free legal advice and guidance on issues related to equality and discrimination in the UK. They provide support to individuals who have experienced discrimination based on race, gender, disability, or other protected characteristics, helping them understand their rights and explore legal recourse. EASS is a key resource for anyone facing inequality in their workplace, housing, or community.