479 articles

The Legal Ombudsman route in 2026: what complainants can realistically expect

Complaining about a lawyer is a two-stage process governed by three clocks: the firm’s eight weeks, six months from the final response, and one year from the problem. This guide sets out the Legal Ombudsman route as it works in 2026 — the April 2023 scheme rules, the £50,000 compensation cap, the £400 case fee (paid by firms, not complainants), current timescales, and what complainants can realistically expect.

The Employment Rights Act: what has commenced, what has not, and what it means for tribunal claims

Nine months after Royal Assent, the Employment Rights Act 2025 is a half-built statute. Tribunal time limits double on 1 October 2026, but the unfair dismissal changes do not begin until January 2027 — and for dismissal the test is the date the employment ends, not the day the decision is announced. A state-of-play guide to what is in force, what is not, and how to time a claim in the overlap.

The intermediate track and fixed recoverable costs: where your claim lands now

Since October 2023 the County Court has had four case management tracks, and the newest — the intermediate track — now covers the defended claims worth between £25,000 and £100,000 that are too big or too complex for the fast track. Track allocation decides procedure and, through fixed recoverable costs, almost exactly what the winner recovers. Here is what to check before you return the directions questionnaire.