19 articles · All articles

HMCTS digital reform: where online civil money claims and the damages claims service actually stand

Three digital systems now sit between a claimant and the County Court, each with its own rulebook. Online Civil Money Claims is live and mainstream; the damages claims service is a pilot closed to litigants in person; Money Claim Online endures as the legacy layer. This inventory, built from the practice directions and official sources, maps which portal your claim belongs in.

The Hidden Side of AI in Legal Services: Navigating Transparency and Ethical Challenges

AI · Legal services · Client transparency AI can make legal services faster, cheaper and more accessible. But if law firms use AI behind the scenes while billing as if every task was performed conventionally, the technology becomes a transparency problem. The issue is not whether solicitors may use AI. The issue is whether clients … Continue reading “The Hidden Side of AI in Legal Services: Navigating Transparency and Ethical Challenges”