Complaining about a lawyer is a two-stage process governed by three clocks: the firm’s eight weeks, six months from the final response, and one year from the problem. This guide sets out the Legal Ombudsman route as it works in 2026 — the April 2023 scheme rules, the £50,000 compensation cap, the £400 case fee (paid by firms, not complainants), current timescales, and what complainants can realistically expect.
A practical framework for managing high-conflict clients while protecting process integrity, professional independence, and client care standards.
This article critically examines procedural and ethical concerns in a lease forfeiture case involving Burnetts Solicitors. Issues include the concealment of a bailiff’s identity, non-compliance with transparency obligations, and significant procedural anomalies, calling into question the firm’s adherence to ethical standards.
Emotional intelligence is crucial in legal practice for building client trust and achieving professional success. Learn how EI can enhance your legal career and client relations.
Exploring narcissistic traits among UK solicitors, this article examines the impact of these traits on legal practice, ethics, and client relationships, offering balanced insights.
Explore the new powers granted to the SRA under the Economic Crime and Corporate Transparency Act 2023 to combat economic crime and enhance corporate transparency.
Examining the ethical obligations of UK solicitors to avoid conflicts of interest and maintain client confidentiality, with a focus on regulatory and case law guidance.
Explore the crucial role of fiduciary duties in UK legal practices, their historical context, practical application, and ethical challenges faced by solicitors.
Analyzing fiduciary duties beyond client relationships: ethical challenges, case study, and recommendations for solicitors to manage conflicts of interest effectively.
