Three digital systems now sit between a claimant and the County Court, each with its own rulebook. Online Civil Money Claims is live and mainstream; the damages claims service is a pilot closed to litigants in person; Money Claim Online endures as the legacy layer. This inventory, built from the practice directions and official sources, maps which portal your claim belongs in.
Exploring the impact of Online Dispute Resolution in the UK’s digitised justice system: benefits, challenges, and the future of accessible and efficient legal processes.
