Independent, practical help for litigants in person in England & Wales.
Written by John Barwell
You can bring a helper to a civil hearing, and the court needs good reason to stop you. But a McKenzie friend advises you; they do not speak for you. This guide maps the line between support and representation — the 2010 Practice Guidance, the reserved legal activities a helper must not touch, the separate grant needed for speaking rights, what paid McKenzie friends may lawfully charge for, and the conduct that gets lay helpers excluded.
Written by John Barwell
Complaining about a lawyer is a two-stage process governed by three clocks: the firm’s eight weeks, six months from the final response, and one year from the problem. This guide sets out the Legal Ombudsman route as it works in 2026 — the April 2023 scheme rules, the £50,000 compensation cap, the £400 case fee (paid by firms, not complainants), current timescales, and what complainants can realistically expect.
Written by John Barwell
This article explains, with reference to the Legal Services Act 2007 and leading cases, what non-regulated legal consultants can lawfully do—and why threats of criminal liability for unreserved activities are unfounded.
