The Financial Ombudsman Service (FOS) is often seen as a bureaucratic maze where complaints drag on and consumers feel unheard. Yet, my recent experience challenged this perception.
Written by John Barwell
Written by John Barwell
Written by John Barwell
An information request reveals the SRA’s complaint handling and decision-making processes, highlighting their commitment to transparency and accountability.
Written by John Barwell
Examining regulatory failures by the SRA and CEDR in handling complaints against Burnetts Solicitors LLP, highlighting systemic flaws and the need for comprehensive reforms.
Written by John Barwell
Critical insights into SRA and CEDR’s complaint handling reveal significant procedural failures, impacting public trust and regulatory oversight effectiveness.