Muzzled Justice

SRA’s Shocking Failure to Police NDA Misuse: A Crisis of Accountability in UK Legal Regulation

This article builds upon investigative work by David Hencke, whose reporting has shed light on the SRA’s failures in regulating NDA misuse.



In a revelatory exposé of regulatory inadequacy, recent figures have laid bare the Solicitors Regulation Authority’s (SRA) astonishing failure to effectively police the misuse of Non-Disclosure Agreements (NDAs) by lawyers in the UK. This systemic failure not only undermines the SRA’s credibility but also poses a significant threat to whistleblowers, employees, and the broader public interest.


The Numbers Don’t Lie: A Pattern of Inaction

Data released under the SRA’s voluntary Transparency Code paints a disturbing picture of regulatory neglect:

  • Over the past four years, the SRA has taken action in fewer than FIVE cases involving NDA misuse.
  • This is out of approximately 10,000 complaints received annually about solicitors.
  • A mere 41 complaints specifically about NDA misuse were recorded over four years.
  • Of these, 13 were not even investigated.
  • In some years, the SRA was almost completely inactive on this issue.

It’s important to note that the SRA’s figures might underrepresent the full extent of the problem. The SRA did not verify whether complaints involving other solicitor activities also included NDA misuse, due to the prohibitive costs of such an investigation. This means the actual number of cases where NDAs were misused could be higher​.

These statistics are not just numbers; they represent countless individuals potentially silenced, their rights curtailed, and justice obstructed.


Real-World Implications: The Sellafield Case

A stark example of this regulatory failure involves a whistleblower at Sellafield, the nuclear waste site. Documents reveal that Emma Mills, a partner at law firm DLA Piper, attempted to coerce an individual into signing away their rights to make Freedom of Information (FOI) and Subject Access Requests to Sellafield. The agreement would have also required the withdrawal of a complaint to a regulatory authority about the company’s human resources department.

Shockingly, when this was brought to the SRA’s attention, they dismissed the complaint, apparently without thorough investigation. This decision stands in direct contradiction to the Information Commissioner’s Office’s stance that requesting the withdrawal of FOI or SAR rights is unlawful​.


A Wider Problem: The Legal Services Board Report

The Legal Services Board’s recent report further illuminates the pervasive issues surrounding NDA misuse in the UK:

  • NDAs have been used to conceal illegal activities including harassment, discrimination, sexual assault, fraud, and tax evasion.
  • Many employees feel pressured into signing NDAs due to power imbalances and lack of legal knowledge.
  • Some firms disregard the mental state of employees or threaten them with exposure in employment tribunals.

The SRA’s Contradictory Stance

Perhaps most concerning is the disconnect between the SRA’s public statements and its actions. While the SRA has acknowledged to the Legal Services Board that lawyers do pressure people to sign NDAs, its enforcement actions tell a different story. The statistics reveal a regulator that is either unwilling or unable to act on its own stated principles​.


UK Government Response and Legal Reform

The UK government has recognised the gravity of NDA misuse. In 2019, the Department for Business, Energy and Industrial Strategy (BEIS) launched a consultation on measures to prevent misuse of confidentiality clauses in situations of workplace harassment or discrimination. However, progress on implementing reforms has been slow.

It’s crucial to note that the Employment Rights Act 1996 provides protections for whistleblowers in the UK. However, the current NDA practices often circumvent or undermine these protections, highlighting the urgent need for stronger enforcement and potentially new legislation​.


Impact on UK Businesses

The misuse of NDAs doesn’t just affect individuals; it poses significant risks to UK businesses as well. Companies relying on NDAs to cover up misconduct face potential reputational damage, loss of investor confidence, and legal liabilities if these practices come to light. Moreover, it creates a culture of silence that can stifle innovation and hinder necessary organisational changes.


A Call for Legal Reform

This systemic failure points to an urgent need for legal reform in the UK. NDAs that infringe on statutory rights—such as the ability to make FOI or subject access requests, or to complain to regulatory authorities—should be outlawed. The current system allows unscrupulous companies and public bodies to exploit employees’ lack of awareness of their rights.


Conclusion: A Regulator in Crisis

The SRA’s abysmal record in handling NDA-related complaints is more than a bureaucratic failing; it’s a crisis of accountability in UK legal regulation. As the body responsible for maintaining standards in the legal profession, the SRA’s inaction not only fails individual complainants but also erodes public trust in the legal system as a whole.

It’s clear that without significant reform, both in the law governing NDAs and in the SRA’s enforcement practices, this crisis will only deepen. The legal profession, and indeed society at large, deserves better than a watchdog that refuses to bark.


Final Thoughts: The Imperative for Immediate Action

The revelations surrounding the SRA’s inadequate oversight of NDA misuse are not merely administrative oversights but serious breaches of public trust. The staggering lack of enforcement undermines the very foundation of legal accountability in the UK. This is not just a call for reform; it is a clarion call for immediate and decisive action. The legal community, regulatory bodies, and government must work together to close these gaps, ensuring that NDAs are used appropriately and that the rights of individuals are protected. Without such reforms, the credibility of the UK’s legal system remains at risk, and the public’s confidence in the rule of law will continue to erode.


Call to Action

As legal professionals and business leaders in the UK, we have a responsibility to address this issue. I encourage you to share your thoughts on how we can improve regulatory oversight and protect whistleblowers. What steps do you think the UK legal community should take to reform NDA practices?



SRAFailure, #NDAMisuse, #LegalAccountability, #WhistleblowerRights, #UKLaw, #RegulatoryReform, #EmploymentRights, #UKBusiness


References

  1. Hencke, D. (2024, August 24). The extraordinary failure by the Solicitors Regulation Authority to police lawyers who misuse non-disclosure agreements to silence whistleblowers and employees. Link
  2. Legal Services Board. (2023). Report on Non-Disclosure Agreements in the Legal Sector. Link
  3. Information Commissioner’s Office. (2023). Guidance on Freedom of Information and Subject Access Requests. Link
  4. Solicitors Regulation Authority. (2023). Annual Complaints Report. Link
  5. Barwell, J. (2024, August 16). SRA Under Fire: Is the Legal Watchdog in England and Wales Failing to Protect the Public?. Legal Lens. Link
  6. GOV.UK. (2019). Confidentiality Clauses: Consultation on measures to prevent misuse in situations of workplace harassment or discrimination. Link
  7. UK Government. (1996). Employment Rights Act 1996. Link

Public Impact Statement

The failure of the Solicitors Regulation Authority (SRA) to adequately police the misuse of Non-Disclosure Agreements (NDAs) poses a significant threat to the integrity of the UK legal system and the protection of whistleblowers. This article highlights the critical need for reform in both the enforcement of existing laws and the potential introduction of new legislation to ensure that NDAs are not used to silence individuals or undermine their statutory rights. Without these changes, the public’s trust in legal institutions and the broader regulatory framework is at serious risk.


Disclaimer

This article is based on publicly available information and represents the author’s analysis of the issues surrounding NDA misuse and SRA enforcement. It does not constitute legal advice. Readers seeking specific legal guidance should consult a qualified solicitor.

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