HMCTS digital reform: where online civil money claims and the damages claims service actually stand

Three digital systems now sit between a claimant and the County Court, each with its own rulebook. Online Civil Money Claims is live and mainstream; the damages claims service is a pilot closed to litigants in person; Money Claim Online endures as the legacy layer. This inventory, built from the practice directions and official sources, maps which portal your claim belongs in.

After Churchill: when a civil court can order you into ADR, and what litigants in person should do about it

Civil courts in England & Wales can now order parties into non-court dispute resolution, and the Civil Procedure Rules were amended in October 2024 to match. This guide explains the difference between the automatic small claims mediation scheme and the general Churchill power, the costs risk of refusing to engage, and how to prepare for a mediation appointment without legal representation.

Relief from sanctions after Denton: the practical evidence a late application needs

Missed a directions deadline? The sanction takes effect automatically, and the way back is an application for relief from sanctions under CPR 3.9. This guide follows one worked breach – a late witness statement – through the three Denton stages, the application notice and the witness statement in support, and explains why it is a different remedy from setting aside a default judgment.

Whistleblowing reform: what has actually changed since the promises

The structural reform campaigners proposed has not happened: the Office of the Whistleblower Bill fell when the 2024–26 session ended, and no whistleblowing bill is before the current Parliament. But the law has not stood still — sexual harassment is now an express qualifying disclosure, the prescribed-persons list has been expanded twice, and tribunal time limits are about to double. An evidence-led state of play, measured against what reformers asked for.

The Legal Ombudsman route in 2026: what complainants can realistically expect

Complaining about a lawyer is a two-stage process governed by three clocks: the firm’s eight weeks, six months from the final response, and one year from the problem. This guide sets out the Legal Ombudsman route as it works in 2026 — the April 2023 scheme rules, the £50,000 compensation cap, the £400 case fee (paid by firms, not complainants), current timescales, and what complainants can realistically expect.

The Employment Rights Act: what has commenced, what has not, and what it means for tribunal claims

Nine months after Royal Assent, the Employment Rights Act 2025 is a half-built statute. Tribunal time limits double on 1 October 2026, but the unfair dismissal changes do not begin until January 2027 — and for dismissal the test is the date the employment ends, not the day the decision is announced. A state-of-play guide to what is in force, what is not, and how to time a claim in the overlap.

The intermediate track and fixed recoverable costs: where your claim lands now

Since October 2023 the County Court has had four case management tracks, and the newest — the intermediate track — now covers the defended claims worth between £25,000 and £100,000 that are too big or too complex for the fast track. Track allocation decides procedure and, through fixed recoverable costs, almost exactly what the winner recovers. Here is what to check before you return the directions questionnaire.